Search
Close this search box.

FAQ

Frequently asked questions

Find answers to commonly asked questions.

LVP stands for Luxury Vinyl Plank. It’s a type of flooring that mimics the look and feel of natural wood or stone but offers several advantages, like being:

  • Water-resistant: Perfect for kitchens, bathrooms, and laundry rooms.

  • Scratch-resistant: Ideal for homes with pets and active families.

  • Easy to clean: Simply sweep or mop for a sparkling clean floor.

  • Durable: Built to last for years to come.

  • Comfortable underfoot: Warmer and softer than tile or laminate.

  • Wide variety of styles and colors: Find the perfect match for your décor.

We provide a comprehensive range of flooring, including hardwood flooring, vinyl flooring, laminate flooring, and more.

You can easily request a free quote on our website by providing your basic project details. We can also provide quotes in person at our showroom or over the phone.

We offer a consultation to help you choose the right flooring material based on your space, design preferences, budget, and lifestyle. We consider factors like durability, maintenance, and aesthetics.

The exact process can vary depending on the flooring type and your chosen installation method (DIY or professional). Here’s a general overview:

Preparation:

  • Removal: Existing flooring (carpet, tile, etc.) is removed and disposed of.
  • Subfloor check: The condition of the subfloor (concrete, plywood) is assessed for any flaws or unevenness. This might require repairs or leveling.
  • Moisture check: Especially important for water-sensitive floors like LVP. Ensure the subfloor is dry and moisture-controlled.

Installation:

  • Underlayment (optional): For some flooring types, a layer of underlayment adds cushioning and soundproofing.
  • Flooring placement: Planks or tiles are laid according to the chosen pattern and secured using their specific method (adhesive, click-lock, etc.).
  • Trimming and edging: Cuts might be needed around doorways, walls, and obstacles.
  • Final touches: Install baseboards, shoe molding, and door thresholds for a finished look.

The waiting time depends on several factors:

  • Availability of your chosen flooring: If it’s readily in stock, delivery can be within a few days.
  • Custom orders: Some specialty styles or large quantities might require additional production time.
  • Shipping location: Distance from the warehouse to your address can impact delivery speed.

Generally, expect delivery within 1-2 weeks for readily available stock and up to 4-6 weeks for custom orders. We recommend contacting us for an estimated arrival date specific to your order.

Yes, we provide eco-friendly flooring options, such as sustainable hardwoods and environmentally friendly tiles, to support green building practices.

You can reach us by phone, email, or visiting our website. We’re always happy to hear from you!